Moot Hall in Keswick copyright Keswick Tourism Association

Keswick Information Centre

Visitor information for Keswick and Derwentwater

To make the most of your visit, pop in for leaflets, guides and advice from our friendly advisers about the local area of Keswick and around Derwentwater, and around the Lake District National Park.

Keswick Tourist Information centre is in the Market Square, in the iconic Moot Hall. Just a 5 minute walk from the bus station. For more details and links to timetables visit Transport and Travel.

Keswick town map (PDF)

Visit us: Moot Hall, Keswick CA12 5JR
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Call us: 01539 724555

Email: KeswickTIC@lakedistrict.gov.uk

Opening times

  • April - October: 9.30am to 5:30pm 7 days a week.
  • November - March: 9.30am to 4:30pm 7 days a week.

What's on offer

  • Free WiFi
  • Dogs welcome in the centre
  • Advice on walking and cycling routes, with books and guides for sale
  • Cumbrian attractions leaflets, information about festivals, events and guided walks in the National Park.
  • Travel advice for road, rail, bus and boat
  • Exhibitions throughout the year on the top floor
  • Maps, books, walking and cycling guides including exclusive Keswick Classic walks and Miles Without Stiles.
  • A great choice of quality gifts made or sourced in Cumbria.
  • Collections of beautiful jewellery, all made locally.
  • Herdy Company mugs, coaster, key rings, tea towels and more, all in gorgeous colours.
  • Greetings cards and postcards - plus postage stamps.

We're happy to help

In this section, we meet some of the team that makes our Information Centre what it is today. Located in the centre of Keswick, our information centre feels very much part of the community. With all the amazing walking on offer in the northern lakes, the team pride themselves on making sure each and every visitor has a memorable experience.

Meet Chris

Chris Keswick IC

How long have you been working in the Lake District National Park Information Centres?

I have been working in Keswick Information Centre for 4 and a half years.

What is the best part of your job?

The best part of my job is encouraging visitors to make the most of their break. With so much to do around the Keswick area, I try and let people know about things they have never considered before. I also enjoy keeping our centre stocked up; it’s great to see how many local products we stock and I’m proud in the knowledge that our customers will be satisfied with their purchases.

Where is your favourite place in the Lake District?

It’s hard to pick one place given how beautiful the Lakes is. Grasmere is great for walking, as there are many routes that aren’t too difficult yet you get rewarded with stunning views. Derwentwater is my favourite lake, I often sail on the Keswick Launch to take in the scenery. Every day can bring something different and the character of the lake changes with the seasons. Ashness Bridge, Surprise View, Watendlath Tarn and Castlerigg Stone Circle are also amongst my favourites.

What has changed the most since you have been working in the Lake District National Park Information Centre?

One of the biggest changes I hear as I’m talking with customers is the cost of parking in Keswick becoming more and more expensive, unfortunately, none of these car parks are owned by the National Park.
(Read on as Chris has a little tip to avoid expensive parking!)

Have you got any interesting facts about the Lake District that visitors wouldn’t know?

The cheapest car parks in Keswick are at the rugby club and at the football club. Pop in and thank me if you’d like.

Meet Alex

Alex Keswick

How long have you been working in the Lake District National Park Information Centres?

I have been working in Keswick Information Centre for 4 and a half years.

What is the best part of your job?

I love my job, by far the best bit is passing on my love and knowledge of the Lake District to our many visitors. Whether I’m helping them plan their next adventure into the fells, or letting them know about a great place to get some local food, it’s great to be able to help people get the best experience.

Where is your favourite place in the Lake District?

This is an easy one. It’s got to be Borrowdale. There are lots of wonderful hills to climb and some really wild valleys to explore. Borrowdale is also great to be able to get off the beaten track and get some beautiful views of Derwentwater

What has changed the most since you have been working in the Lake District National Park Information Centre?

The closure of the railway path to Threlkeld after Storm Desmond has seen a change for the area. It reminded us all just how much the weather can affect our community and our visitors. It’s great to see that the repair work has started and we are looking forward to reopening next year (2020).

Have you got any interesting facts about the Lake District that visitors wouldn’t know?

The deepest tarn in the Lake District is Blea Tarn near Haweswater. At 63 metres deep it’s slightly deeper than Ullswater. Only Windermere and Wast Water are deeper.

Water Bottles and Coffee Cups

Help with booking

  • Keswick Launch tickets, discounted for adults, seniors and families.
  • Help with choosing and booking your outdoor adventure, including climbing, horse riding and canoeing.
  • Booking tickets for Keswick's Theatre by the Lake and Mountain Goat tours.

Meeting room hire

Would you like to hire the Community Room for your meeting or exhibition? There are 24 chairs in the Moot Hall Community Room for any rentals.

Advertising options

Perfectly situated in the historic Moot Hall building, Keswick Information Centre is open all year round, providing information to over 300,000 visitors a year. It provides advertisers with a captive audience looking to spend time, and money, in the Lake District National Park and throughout Cumbria. Find out about advertising options at Keswick.

Technical queries booking accommodation online?

If you have a technical problem with the accommodation booking process please email helpdesk@guestlink.co.uk or call 0844 209 25555 (calls cost 5p per minute plus your phone company's access charge). Open 9am - 5.30pm Mon - Fri, 10am - 5pm Sat and Sun.

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