Telephone box in the snow copyright Steve Reeve

Contact us

We answer thousands of enquiries every year, so you might find the answer in our frequently asked questions.

We use links to What3Words maps to show you the exact location of our offices, they look like this: ///tins.eager.icons

Contact our team by email or phone:

Our support team is available to answer your questions. Drop us a message, and we’ll respond as soon as we can. We're here Monday to Friday - 9.30am to 4pm.


Call us: 01539 724555

How to reach the Head Office:

We’re a friendly bunch here and we welcome visitors. You can find our Head Office just outside Kendal:

Lake District National Park Authority

Wayfaring House
Murley Moss Business Park
Oxenholme Road

Map of our head office location (pdf)


Tel: 01539 724555

Our head office is fully accessible and has plenty of convenient parking including charging for electric vehicles.

Please be warned, our car park is also home to a group of friendly rabbits. Please proceed with great care.

We encourage people to travel sustainably. Our nearest railway station is Oxenholme which is only a 15 minute walk away or only three minutes by taxi.

How to reach the Northern Office:

Old Station Yard
CA12 4TT

Map to Northern Office location (pdf)


01768 779633

How to Reach the Southern Office:

Saunderpot Depot
Lane Ends
LA12 8AB

Map to Southern Office location (PDF)


How to Reach the Ambleside Depot:

Rothay Holme Trading Estate
Rothay Holme
LA22 0HQ

Map to Ambleside depot (pdf)


Who do I contact for media enquiries?

Visit our media enquiries page for details.

Who do I contact about trail hunting on National Park Authority land?

Trail hunting is not currently permitted on land owned by the Lake District National Park Authority. Find out more on our Trail Hunting FAQs or email

Langdale mountains reflecting into blea tarn%

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Nearest lake?

Our LA9 7RL offices are in a business park in Kendal. The nearest lake is Windermere - please use the postcode LA23 1LJ or for a longer list including other lakes please look at: Postcodes for Sat Nav.

Contact the planning team

Our team work across multiple offices, remotely, and out in the national park. Please do not travel to our offices without appointment - you are likely to be disappointed and unable to meet a team member.

There is a duty planner available Monday to Friday, 9:30am to 12:00pm for general telephone advice, call 01539 724555.

Email us at If you are commenting on a planning application please quote the application reference number.

If you have a query about a current planning application, please contact the case planner.

Complaints, comments and compliments

We want to provide high quality services at all times - please see What can you expect from us?. If you feel any aspect of our service has been at fault we want to know about it and investigate. A complaint can be any dissatisfaction you, or other members of the public, experience about the standard of a service we provide.

There are more details of our complaints policy and a complaints form in Complaints, comments and feedback.

Other addresses, contact details and maps

Postcodes for Sat Nav

Brockhole on Windermere, the Lake District Visitor Centre

LA23 1FF


015394 46601

Directions and map to Brockhole - The Lake District Visitor Centre (PDF)

Coniston Boating Centre

Lake Road
LA21 8EW


015394 41366

Information Centres

We run three information centres:


For contact details and area maps, please look at our Rangers page.

Reporting a Problem on a Right of Way

Please follow this link How to report a problem on a Public Right of Way within the National Park

Illegal off-roading

Please contact Cumbria Constabulary

Windermere Lake Rangers

For reporting byelaw issues or asking advice call 0844 225 2922 (calls cost 3p per minute plus your phone company's access charge)

If they are busy, please leave your message and a contact number and they will call you back.

For more general information, please take a look at our Windermere section or contact our Information Centres

Filming in the Lake District

Anyone can film on public land. More details in filming and filming permissions page.

Permission to use photographs on this website

We have a selection of royalty-free photographs in free photos. You may have to buy others directly from the photographer - please look at photography copyright.

Additional Needs

You can contact us using minicom on 01539 792690