Telephone box in the snow copyright Steve Reeve
Telephone box in the snow

Contact us

Head office

Tel: 01539 724555
Fax: 01539 740822
Minicom: 01539 792690
email: or fill in our Contact Us Form.

Office opening hours: Monday to Thursday 9am to 5pm and Friday 9am to 4.45pm.

Lake District National Park Authority
Murley Moss
Oxenholme Road
Kendal LA9 7RL

Nearest railway station: Oxenholme - 0.66 miles, 15 minutes' walk or 3 minutes' taxi ride

Map to LDNPA head office at Murley Moss Business Park Kendal (PDF)

Nearest lake?

Our LA9 7RL offices are in a business park in Kendal. The nearest lake is Windermere - please use the postcode LA23 1LJ or for a longer list including other lakes please look at: Postcodes for Sat Nav.

Planning enquiries

A Duty Planner is available from 9.30am to 12.30pm Monday to Friday. Call 01539 724 555 or in person at our head office in Kendal. This is a first come first served basis and no appointment is necessary. You can also email

Please check in advance if you wish to contact a specific member of staff.

Friday 27 March

Our Duty Planner will be available from 9.30 to 11am only on Friday 27 March. 

Contact Centre file retrieval and photocopying timing guide

  • Files required from our server – same day
  • Paper files from the Planning Department – 3 working days
  • Microfische retrieval – 3 working days
  • Printing or photocopying – up to 20 copies – 4 working days / above 20 copies – 7 working days.

Complaints, comments and compliments

We want to provide high quality services at all times - please see What can you expect from us?. If you feel any aspect of our service has been at fault we want to know about it and investigate. A complaint can be any dissatisfaction you, or other members of the public, experience about the standard of a service we provide.

There are more details of our complaints policy and a complaints form in Complaints, comments and feedback.

General enquiries

Events enquiries

Our Events section including links to other organisations.

Tel: 0845 272 0004

Learning and education enquiries

Please take a look at our Learning section.

Accommodation booking technical enquiries

If you have a technical problem with the online accommodation booking process please email or call 0844 209 25555. Open 9am to 5.30pm Mon - Fri, 10am to 5pm Sat and Sun.

Other addresses, contact details and maps

Postcodes for Sat Nav

Threlkeld Depot and Northern Area Office

Old Station Yard
CA12 4TT

Tel: 017687 79771

Map to Threlkeld depot (PDF)

Brockhole - The Lake District Visitor Centre

LA23 1LJ

Brockhole - The Lake District Visitor Centre (opens in new window)

Tel: 015394 46601
Fax: 015394 43523

Brockhole is open every day apart from Christmas Day. 

Directions and map to Brockhole - The Lake District Visitor Centre (PDF)

Coniston Boating Centre

Lake Road
LA21 8EW

Coniston Boating Centre (opens in new window)

Tel: 015394 41366
Fax: 015394 41833

Coniston Boating Centre is closed on 23, 24, 25, 26 and 31 December and on 1 and 2 January.

Information Centres

We run three information centres. Click the links for more details:


For contact details and area maps, please look at our Rangers page.

Illegal off-roading

Please contact Cumbria Constabulary (opens in new window)

Windermere Lake Rangers

For reporting byelaw issues or asking advice call 0844 225 2922

If they are busy, please leave your message and a contact number and they will call you back.

For more general information, please take a look at our Windermere  section or contact our Information Centres

Ambleside Depot

Tel: 015394 32574

The Ambleside Depot will be closed from 25 December, reopening on 5 January. 

Map to Ambleside depot (PDF)

Broughton Depot

Tel: 01229 716061

Map to Broughton depot (PDF)

Filming in the Lake District

Anyone can film on public land. More details in Filming and filming permissions page.

Permission to use photographs on this website

We have a selection of royalty-free photographs in Free photos. You may have to buy others directly from the photographer - please look at Photography copyright.

Sorry to interrupt, but what do you think of this website?

Chance to win a Lake District hamperJust fill in our quick survey (link opens in new window) and you can be entered into our free prize draw to win a Lake District hamper, packed to the brim with delicious local produce.

It will only take a few minutes and your feedback will help us to improve our website.