Telephone box in the snow copyright Steve Reeve

Contact us and advice

Planning enquiries

A Duty Planner is available between 9.30am and 12.30pm, Monday to Friday for short informal discussions (10-15 minutes).

Please call 01539 724 555 or email

From Monday 16 March we are suspending in person visits to our duty planners at our HQ in Kendal, in Gosforth and in Keswick. Phone and emails are still available.

Contact Centre file retrieval and photocopying timing guide

  • Files required from our server – same day
  • Paper files from the Planning Department – 3 working days
  • Microfische retrieval – 3 working days
  • Printing or photocopying – up to 20 copies – 4 working days / above 20 copies – 7 working days.

Planning Performance Agreements Service

Is your development large scale or complex in planning terms? You may want to consider using our Planning Performance Agreement Service.

Where to send your application

Please send completed forms, together with fees, certificates and any additional information to:

Development Management Support Team
Lake District National Park Authority
Murley Moss
Oxenholme Road
Kendal LA9 7RL

Planning Aid

Offering free, independent planning advice and assistance for individuals and community groups.

Planning Aid England (PAE) provides free, independent and professional advice on town and country planning issues to community groups and individuals. They believe everyone should have the opportunity to get involved planning their local area, and provide people with the knowledge and tools to do this. For more details, please look at Planning Aid - England.

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