Telephone box in the snow copyright Steve Reeve

Contact us and advice

Planning enquiries

A Duty Planner is available between 9.30am and 12.30pm, Monday to Friday for short informal discussions (10-15 minutes).

For more information call 01539 724 555 or visit our head office in Kendal. This is a first come first served basis and no appointment is necessary. You can also email

Contact Centre file retrieval and photocopying timing guide

  • Files required from our server – same day
  • Paper files from the Planning Department – 3 working days
  • Microfische retrieval – 3 working days
  • Printing or photocopying – up to 20 copies – 4 working days / above 20 copies – 7 working days.

Planning Performance Agreements Service

Is your development large scale or complex in planning terms? You may want to consider using our Planning Performance Agreement Service.

Where to send your application

Please send completed forms, together with fees, certificates and any additional information to:

Development Management Support Team
Lake District National Park Authority
Murley Moss
Oxenholme Road
Kendal LA9 7RL

Advice surgeries

Our free planning surgeries allow you to get detailed planning information from a qualified planner. Surgeries are run on a 'first come, first served basis', with no appointment necessary. Please check in advance if you wish to see a specific member of staff.

Gosforth planning advice surgery

A monthly planning surgery is held on a Monday at the Gosforth Library between 1.00pm and 2.00pm. Future dates are shown below:

  • 15 April 2019
  • 20 May 2019
  • 17 June 2019

Keswick planning advice surgery

A weekly planning surgery is held upstairs at the Moot Hall most Wednesdays between 10.30am and 12 noon.  Next dates are: 

  • 3 April 2019  /   10 April 2019  /  17 April 2019  / 24 April 2019
  • 1 May 2019  /  8 May 2019  / 15 May 2019  / 22 May 2019  /  29 May 2019
  • 5 June 2019  /  12 June 2019  /  19 June 2019  /  26 June 2019

Ullswater planning advice surgery

Please note that it has been necessary to cancel the Ullswater planning surgeries until further notice. Please accept our apologies for any inconvenience - should you require planning advice during this period, a Planning Officer will be available at the Keswick Surgery or at our Murley Moss offices, details of which are shown above.

Planning Aid

Offering free, independent planning advice and assistance for individuals and community groups.

Planning Aid England (PAE) provides free, independent and professional advice on town and country planning issues to community groups and individuals. They believe everyone should have the opportunity to get involved planning their local area, and provide people with the knowledge and tools to do this. For more details, please look at Planning Aid - England (opens in new window).

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