Telephone box in the snow copyright Steve Reeve

Contact us and advice

Planning enquiries

Duty planner

A duty planner is available to talk to. Please phone 01539 724555 between 0930 and 1230, Monday to Friday (excluding bank holidays).

In person visits to our duty planners in Kendal, and planning surgeries in Gosforth and Keswick are suspended.

See our Coronavirus page for all updates on changes to our services and contacts due to the Coronavirus outbreak.

Contact Centre file retrieval and photocopying timing guide

  • Files required from our server – same day
  • Paper files from the Planning Department – 3 working days
  • Microfische retrieval – 3 working days
  • Printing or photocopying – up to 20 copies – 4 working days / above 20 copies – 7 working days.

Development Management Document Retrieval

We can provide copies of documents from microfiche for planning applications from 1949 to 2011. From 2011 to present date the documents are available on our website.

The copy documents can be provided by email or paper.

If you do not know the application reference, you can request us to carry out a planning history search. We will require a location plan with the area to be searched on clearly marked in red. Or you can use our online search facility.


Planning application documents: £5 each (per document) or £25 (per hour, or part thereof) for all the microfiche.
Planning History Search: £20
Land Charge Search (Con29): £24

How to make your request


Tel: 01539 724555

We will advise on the cost of the documents and payment methods available.

Planning Performance Agreements Service

Is your development large scale or complex in planning terms? You may want to consider using our Planning Performance Agreement Service.

Where to send your application

Please send completed forms, together with fees, certificates and any additional information to:

Development Management Support Team
Lake District National Park Authority
Murley Moss
Oxenholme Road
Kendal LA9 7RL

Planning Aid

Offering free, independent planning advice and assistance for individuals and community groups.

Planning Aid England (PAE) provides free, independent and professional advice on town and country planning issues to community groups and individuals. They believe everyone should have the opportunity to get involved planning their local area, and provide people with the knowledge and tools to do this. For more details, please look at Planning Aid - England (opens in new window).

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