Commercial Services

Visitor Services and Communications

Our Visitor Services help more than three million people discover, explore and enjoy the Lake District National Park every year. We welcome them to the Park through our visitor centres, information centres and visitor facilities. We encourage visitors to come to sites like Brockhole on Windermere and Coniston Boating Centre, and to park at Lake District National Park car parks. This means that we are able to generate funds for the Park to be able to re-invest in other projects.

Our Visitor Services team is made up of four key areas of work: our Information Services Team which operates our Information Centres at Bowness Bay, Keswick and Ullswater; our Commercial Property Team who run Coniston Boating Centre and our car parks and toilets; Brockhole on Windermere, our largest site on the shores of Windermere lake; and our core team based at Murley Moss who work on development projects, such at Brockhole Masterplan and Visitor Services Fundraising. We aim to generate enough capital for us to be able to invest in new developments at Coniston, Brockhole and our Information Centres.

Our Communications and Customer Engagement team inform, inspire and engage with people as they visit, live or work in this spectacular National Park and UNESCO World Heritage Site. We do this through inspirational storytelling, talking in an open and honest voice, creating inspirational branding and delivering award-winning campaigns.

In line with our values, you will find the Communications team to be forward-thinking, empowered and incredibly proud of what we do for the National Park. Services include media relations, online content and digital information, social media, partnership support, internal communications, design information and interpretation and more.