The Gaddum Restaurant & Bars Manager

Salary: £31,123 per annum*

Salary  £31,123 *
*H5 and annualised plus
£28,621pa + £2,862 Annualised Plus Scheme

Place of Work: Brockhole on Windermere, The Lake District Visitor Centre between Ambleside and Windermere

Hours: 37hrs pw Nov – Mar, 44hrs pw April - Oct

Contract: Permanent Annualised Hours

This is a fantastic career enhancing opportunity to work at one of the most beautiful locations in the country, in a thriving, varied and fast growing restaurant, café and hospitality business, with a chance to help shape the exciting future of this historic and hugely popular site.

About Us

Brockhole, situated between Ambleside and Windermere, is currently visited by over 300,000 people per year, and is the main Lake District Visitor Centre on the shores of Lake Windermere. Our site includes Brockhole House, a great Arts and Crafts house which is set in 30 acres of stunning listed gardens. The house and site are home to multiple cafés, an award nominated restaurant (The Gaddum), a shop, art gallery, meeting rooms and a thriving adventure activity and boating hire centre. We also host a number of large scale outdoor events, and smaller private events and weddings.

The Gaddum restaurant opened its doors in April 2018 and has quickly established itself as one of the most beautiful settings for lunch and afternoon teas in the Lake District, and was nominated in 2019 for the best newcomer award in the NW. Our reputation for fantastic food and spectacular Afternoon Teas has more than matched the setting, with wall to wall 5 star reviews and many describing them as the best in the Lake District. A relaxed and refined dining experience is how we describe our offer.

We have just had a record breaking year, and are part way through a considerable development period, significantly growing our restaurant, events and bar offer. We are therefore looking for an experienced and ambitious Restaurant and Bars Manager to join our team in a newly created post.

The Role

Reporting to the Food & Hospitality Operations Manager (FHOM) and through them to the General Manager, The Gaddum and Bars Manager role is to take the lead on all aspects of the running and development of The Gaddum Restaurant and Bars at Brockhole, including customer service, business development, corporate and private event management and marketing/promotion and sales.

You will work hands-on as the Front of House Manager in the restaurant, meeting and greeting and serving customers as required, and as an Events Manager and Host on corporate or private events, including weddings. You will also work with the FHOM, the Brockhole General Manager and the Marketing team on the development and growth of the restaurant and private events business.

One of the exciting developments is the opportunity to create a new outdoor bar offer at Brockhole in our new seasonal pop up Terrace Bar, and for events such as the Great North Swim.

You will needs lots of energy, experience and huge enthusiasm for the role, The Gaddum and Brockhole. You will be a positive problem solver, and relish supporting others in the team. You will enjoy being operationally hands on as well and helping lead business management and development.

Your working week will normally be 5 days over 7 which may include either a Saturday or Sunday or both, but extra days may be required during busy periods. The Gaddum normally has last service at 4pm (closing around 6pm), so there will not be many late evenings, but private events can happen after hours and the bar is likely to operate until 7pm in the summer months. This is a rare opportunity for someone to work in a great restaurant without 11pm finishes every night.

In return we can offer you a competitive salary and very generous benefits package which will be discussed on application. We are closed on Christmas Eve, Christmas Day and Boxing Day, so there are many home/work balance benefits.

If you have a passion for, and know how to deliver exceptional customer service, and can motivate teams to do the same, then we want to hear from you. If you want a job that will excite and challenge you, and offers you the opportunity to make a difference through your knowledge, ambition and hard work, then this might well be the role for you.

Contact

For an informal discussion and to find out more about the role, please contact our Food and Hospitality Operations Manager Daniel Bradley on 015394 40267

For further details about Brockhole and The Gaddum please visit www.brockhole.co.uk and www.thegaddum.co.uk.

If you are unable to access the website please email Daniel.Bradley@lakedistrict.gov.uk with a CV and covering letter stating how you meet the criteria in the Role Profile and why you want to work at Brockhole.

Please do not just send CV’s without answering the questions or submitting a covering letter in your application.

Information Pack:

How to apply

Apply for this position on our online recruitment site