Customer Charter: Development Control
What is a customer charter?
It explains what we do, our commitment to achieve certain standards and what you can expect from us. It also describes how you can help us to provide an even better planning service in the future.
Our aims:
- We want to provide an effective and efficient Development Control Service to all our customers that makes the best use of available resources.
- We want to provide a helpful, friendly and courteous service.
- And, we want to improve the quality of the built environment for people to enjoy or use.
Please read the full Customer Charter for Development Control (Word document).