Access for all
Opening times
- Gardens and grounds open all year from dawn to dusk.
- Limited access to adventure playground 13 - 22 March for installation of new equipment.
- House and shop open daily: 10am - 4.30pm
- Cafe open daily: 10am - 4.15pm
From 27 March - 1 November house, shop and cafe are open until 5pm daily.
Arrival and parking
We have a car park for disabled badge holders next to the Visitor Centre entrance. We can collect visitors from the car park and give them a lift into the grounds using our ‘Brockmobile’ buggy which seats five people.
Access for all
If you have difficulty walking or have a hearing impairment, there's equipment on hand to help you enjoy the centre and grounds, during the opening times of the house:
- Free use of electric wheelchairs for use in the gardens
- Free use of wheelchairs to use indoors
- The 'Brockmobile' electric bus to transport coach passengers from the car park to the Visitor Centre
- Audio wand guides for a descriptive tour of the centre
- Induction loops in the theatre for hearing impaired visitors
- Lift access to first floor exhibitions
Facilities inside the Visitor Centre
We offer:
- an accessible toilet on the ground floor
- a baby change facility on the first floor
- automatic entrances at the front and back of our shop and one at the front of the Café
- a wheelchair platform between levels in the Café
- a lift to take you from the ground floor to first floor exhibition area
- induction loops operating for those with a hearing impairment in the shop and theatre
Our staff in the Visitor Centre will be happy to assist and answer any queries.
Grounds and gardens
The gardens were originally designed in Edwardian times for private use, so many of the paths and steps are steep. There is a path from the car park which takes you down to the lake and lower areas of the gardens. This is suitable for wheelchair users.
You are welcome to board the Brockmobile for a lift into the grounds. We also have two mobility scooters for you to borrow for a couple of hours to enjoy the gardens and grounds. Please ask at the Information Desk.
Adventure playground
We have a swing for disabled children and a wide slide.
Toilets
As well as toilets inside our Visitor Centre we have a toilet block just off the Main Car Park. These have a separate disabled toilet and baby change facility. They are open all year round. There is a second toilet block in the grounds near the lake, but this doesn't have a disabled toilet or baby change. And this is only open Easter to October.
Future plans
We are currently looking at future improvements at the Lake District Visitor Centre. We welcome any ideas, suggestions and comments about what you would like to see or do here in the future. Please talk to a member of staff or Contact Us.
Want even more visitor information?
Visit Golakes (opens in new window), the official website of the tourist board for The Lake District and Cumbria. Browse and book accommodation and attractions online and see what's on in the area.
