Around 200 staff work for the Lake District National Park Authority. They include rangers who work in the community, advisers at our information centres and planners. Administrative staff and those working at our head office help provide the infrastructure and support vital to our care of the outdoors.
Two Directors and a Chief Executive form our Executive Board. They are based at our headquarters in Kendal.
We have members who represent the public interest. About two thirds are elected local politicians. They make decisions on our work at committee meetings, and represent the National Park on other groups locally, regionally and nationally. They are led by the Chairman.
We are also supported in our work by our volunteers.
Nearly all our work is achieved through partnerships with other organisations. Our strategic partnership is called the Lake District National Park Partnership.
You can find out more about how we see the future of the National Park in Vision for the National Park.
Britain's national parks are funded directly by Government grant from Defra (opens in new window). We receive no funding from council tax or other local taxes.
We get most of our money from the Government grant from Defra. About a third of our income comes from trading activities such as car parking, planning application fees and sales at Information Centres.
Thanks for visiting our website. On this page, you’ll find the answers to frequently asked questions, how to find us and how to get in touch
We answer thousands of enquiries every year, so we’ve created this handy guide to assist most people with our frequently asked questions.
Our support team is available to answer your questions from Monday to Thursday, 9am to 5pm and on Friday from 9am to 4.45pm.
If you’d like to get in touch, the simplest way is to drop us a message, and we’ll respond as soon as we can.
You can send us an email at: hq@lakedistrict.gov.uk.
We’re a friendly bunch here and we welcome visitors. You can find our Head Office at the following address:
Lake District National Park Authority
Murley Moss
Oxenholme Road
Kendal LA9 7RL
Please be warned, our car park is also home to a group of friendly rabbits. Please proceed with great care.
We encourage people to travel sustainably. Our nearest railway station is Oxenholme which is only a 15 minute walk away or only 3 minutes by taxi.
Click here to find a map to our head office (PDF)
Old Station Yard
Threlkeld
Keswick
CA12 4TT
Tel: 01768 779633
Saunderpot Depot
Land Ends
Haverthwaite
LA12 8AB
Rothay Holme Trading Estate
Rothay Holme
Ambleside
LA22 0HQ
Please contact the PR and Communications Manager, Sarah Calderbank at sarah.calderbank@lakedistrict.gov.uk. For more information please visit the media enquiries page.
We want to provide high quality services at all times - please see What can you expect from us?. If you feel any aspect of our service has been at fault we want to know about it and investigate. A complaint can be any dissatisfaction you, or other members of the public, experience about the standard of a service we provide.
There are more details of our complaints policy and a complaints form in Complaints, comments and feedback.
Tel: 0845 272 0004 (Calls cost 2p per minute plus your phone company's access charge)
Please take a look at our Learning section.
If you have a technical problem with the online accommodation booking process please email helpdesk@guestlink.co.uk or call 0844 209 25555 (calls cost 5p per minute plus your phone company's access charge). Open 9am to 5.30pm Mon - Fri, 10am to 5pm Sat and Sun.
Windermere
LA23 1LJ
Please check the Brockhole website for details of opening times.
Directions and map to Brockhole - The Lake District Visitor Centre (PDF)
Lake Road
Coniston
LA21 8EW
We run three information centres:
For contact details and area maps, please look at our Rangers page.
Please contact Cumbria Constabulary
For reporting byelaw issues or asking advice call 0844 225 2922 (calls cost 3p per minute plus your phone company's access charge)
If they are busy, please leave your message and a contact number and they will call you back.
For more general information, please take a look at our Windermere section or contact our Information Centres
Anyone can film on public land. More details in filming and filming permissions page.
We have a selection of royalty-free photographs in free photos. You may have to buy others directly from the photographer - please look at photography copyright.
You can contact us using minicom on 01539 792690
You can request large print by emailing hq@lakedistrict.gov.uk.
Our head office is fully accessible and has plenty of convenient parking.
If you have not been able to find the answer to your question, you can reach our contact centre on 01539 724555 between 9:00am and 5:00pm Monday to Thursday and 9:00am and 4:45pm on a Friday.
The Lake District National Park Authority looks after this unique corner of England, encouraging people to enjoy and understand its beauty and helping those who live and work here. Our staff include rangers and field workers, advisers at our visitor centres, planners and ecologists.
